What personal data do we process?
About you as a customer of SafeSack Scandinavia AB
The personal information we collect and process about you as a customer comprises:
- Name and ID number. (Corporate registration number for corporate customers. ID number for private purchases)
- Address
- Phone number and email address of contact person(s)
- Payment details
- Customer number
- Details about your items
- Information about your purchases
- Your stock balance with us (where applicable)
- Information about your account status
Information about which of our goods or offers interested you
Ongoing contact information
About you as a supplier to SafeSack Scandinavia AB
The personal information we collect and process about you as a supplier is:
- Name
- Phone number and email address of contact person(s)
- Ongoing contact information
About you with whom we share interests (e.g. marketing)
Name (For corporate customers: company name and address)
Phone number and email address of contact person(s)
- Information about which of our goods or offers interested you
Ongoing contact information
Why do we process information about you?
SafeSack Scandinavia AB processes your customer and personal data for various purposes. We mainly use the data in order to:
- Complete our obligations to you as a customer, such as the execution of purchases, billing and provision of support
- Enable general customer care and customer service, such as answering questions and correcting incorrect information
- Provide information and direct marketing, by mail, email and telephone regarding selected goods and services
- Manage the customer relationship and provide our services
Provide you with relevant information and custom offers by email and phone
- Assess which payment methods we can offer you, e.g. through credit assessments
Improve our customer offering, such as the development of services and products
- Prevent fraud and assist risk management
Follow applicable legislation, such as accounting laws
The data can also serve as a basis for market and customer analysis, market research, statistics, business follow-up and business and method development related to the purchase of goods and services.
The legal grounds for our processing of your personal data
SafeSack Scandinavia bases its processing of your personal data on a number of legal grounds. These are described in this section.
We process your personal data, among other things, in order to be able to fulfill the agreement with you as a customer, such as making bookings, buying and fulfilling our commitments through simplified administration and access to order history. On this legal basis, we also process information about our customers, such as purchasing, interaction with SafeSack Scandinavia AB and interest in our offers and products. This is so we can fulfill our commitment to provide our customers with relevant offers.
Part of the processing of personal data that we perform is based on a so-called balance of interests. This applies, for example, to the process we use to be able to send offers to you about our goods and services and to make limited groupings of customers, e.g. based on product category. SafeSack Scandinavia AB does not process sensitive personal data on the basis of a balance of interests and does not carry out any processing that constitutes profiling on the basis of a balance of interests.
In some cases, SafeSack Scandinavia AB may have a legal obligation to process personal data. This applies, for example, to the processing of personal data we perform in order to meet the legal requirements of the Swedish Accounting Act.
How long do we save information about you?
Your personal data is only saved for as long as there is a need to save it for the purposes for which the information was collected, in accordance with this Privacy Policy. SafeSack Scandinavia AB may save the data longer if it is needed to comply with legal requirements or to monitor SafeSack Scandinavia AB’s legal interests, e.g. if a legal case is in progress.
In addition to statutory time, SafeSack Scandinavia saves personal data for a maximum of 24 months after the person or company last interacted with SafeSack Scandinavia AB.
To whom do we provide personal information?
SafeSack Scandinavia AB may disclose your information to third parties, such as to its own group companies, other suppliers (e.g. freight companies) and authorities.
Your rights
SafeSack is responsible for ensuring that your personal data is processed in accordance with applicable legislation. SafeSack will, at your request or on its own initiative, correct, de-identify, delete or supplement any information found to be inaccurate, incomplete or misleading. If we have registered information about you, you may request extracts from your personal data from our records at amy time.